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Privacy Policy

Last updated: 2 June 2026

This Privacy Policy explains how matmad Ltd (“matmad”, “we”, “us”) collects, uses, and protects your personal data when you visit matmad.co.uk or engage our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

matmad Ltd is the data controller responsible for your personal data. You can contact us at email us.

2. What data we collect

  • Contact data — name, email, phone number, and anything you include in an enquiry.
  • Usage data — pages visited, device and browser type, and similar analytics data (only if you consent to analytics cookies).
  • Project data — information you share with us to deliver a project.

3. How we use your data

  • To respond to your enquiries and provide our services.
  • To manage our relationship and send relevant updates.
  • To improve our website and understand how it is used (with your consent).
  • To comply with legal and accounting obligations.

4. Legal bases

We process your data under one or more of the following legal bases: your consent, the performance of a contract, our legitimate interests (running and improving our business), and legal obligation.

5. Cookies

We use essential cookies to operate the site and optional analytics cookies only with your consent. See our Cookie Policy for details and to manage your choices.

6. Sharing your data

We never sell your data. We may share it with trusted service providers (e.g. hosting, email, analytics) who process it on our behalf under appropriate agreements, or where required by law.

7. Data retention

We keep personal data only as long as necessary for the purposes described above, or as required by law (for example, accounting records are kept for six years).

8. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your data, and the right to data portability. To exercise any right, contact email us. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

This template is provided for general information and should be reviewed by a qualified solicitor before publication.